The FAQ page


HOW DO I BOOK A SERVICE?

Bold Type Studio is currently offering three different service packages: 

1 - Logo and Brand Design  

2Find Your Branding Voice

3 - Illustrations

Click on the names above to read about what the services are about and how awesome they are. There is a contact form at the end of each page. Use it to book a service. I will reply with my availability and we will decide together a starting date! 

You can also use the general contact form if you like it more.


WHAT ARE THE PAYMENT TERMS?

 

Prices and VAT (this is serious stuff):  The displayed prices do not include VAT. An additional VAT of 25% will be added as per regulations ( i.e. companies and firms registered in Spain and people not registered for VAT in other European Countries)

Payment Terms and timing (this is even more serious):  Payment will be split up into two instalments, 50% at booking (once a start date has been set) and the remaining 50% upon completion of work. Please understand that the first instalment is non-refundable as it is to ensure that you will have a spot to work together (YAY!). The second instalment is refundable. My goal is to have fully satisfied customers. As mentioned above, if you are not happy with the completed work you will get a refund of the second instalment. I will issue a refund either through Paypal, Stripe or Bankgiro. Please make sure that you think through all the changes you want to make while we are working together and not after the job has been completed (this is important). Once the final files are all sent and you approve them, the job will be considered completed. That means that changes to the design and refunds will not be possible after that. I am of course available to help you out should you encounter problems later on with the files themselves.

Payment methods: At the moment, I accept payment through bank transfer and Bankgiro (if you live in Sweden). 

Deliverables: The prices displayed for my services refer to digital products only. No printed material will be sent. You can read more about which digital files you will receive in the service packages´ pages.


HOW ABOUT COPYRIGHTS?

While I typically create my designs from scratch (yes, I am a maker!), I use fonts and some design vector elements that I purchase from creative marketplaces. I make sure to use in my work only high quality fonts and vectors for which I have the proper license (no cheating, no no). 

Once your logo and brand designs are ready, you will have full copyright on them. For illustrations, please contact me if you need a design for your company´s products and we will discuss licensing. I often share the jobs I am working on through my social media channels. I will always ask you for permission before sharing something related to your brand.